{"id":1388,"date":"2019-07-16T11:22:32","date_gmt":"2019-07-16T02:22:32","guid":{"rendered":"https:\/\/jennifersoft.com\/en\/?page_id=1388"},"modified":"2019-07-16T16:23:49","modified_gmt":"2019-07-16T07:23:49","slug":"remote-support","status":"publish","type":"page","link":"https:\/\/jennifersoft.com\/en\/help\/remote-support\/","title":{"rendered":"Remote Support"},"content":{"rendered":"<div class=\"contents help remote-support\">\r\n    <div class=\"help-common-current\">\r\n        <div class=\"category contents-width\">\r\n            <a class=\"main\" href=\"\/en\/help\" target=\"_self\">Help<\/a><span class=\"separator\">\/<\/span><span\r\n                class=\"sub\">Remote Support<\/span>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"header contents-width\">\r\n        <h1>Remote Support<\/h1>\r\n        <p class=\"subtitle\">Do you have problem with using JENNIFER? <br class=\"pc-only\">Our engineers can help you. <br\r\n                class=\"pc-only\">Please follow the instructions below to request and <br class=\"pc-only\">receive remote\r\n            support from our engineers.<\/p>\r\n        <div class=\"engineers\">\r\n            <div class=\"engineer left\">\r\n                <img decoding=\"async\" src=\"\/en\/wp-content\/themes\/jennifer2019\/images\/\/help\/rs-engineer-01.jpg\"\r\n                    srcset=\"\/en\/wp-content\/themes\/jennifer2019\/images\/\/help\/rs-engineer-01@2x.jpg 2x\"\r\n                    alt=\"Engineer Profile Image\">\r\n            <\/div>\r\n            <div class=\"engineer right\">\r\n                <img decoding=\"async\" src=\"\/en\/wp-content\/themes\/jennifer2019\/images\/\/help\/rs-engineer-02.jpg\"\r\n                    srcset=\"\/en\/wp-content\/themes\/jennifer2019\/images\/\/help\/rs-engineer-02@2x.jpg 2x\"\r\n                    alt=\"Engineer Profile Image\">\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <section class=\"instructions container contents-width\">\r\n        <div class=\"row lines pc-only\">\r\n            <div class=\"col-lg-4 line-wrapper offset-lg-2\">\r\n                <div class=\"line\"><\/div>\r\n            <\/div>\r\n            <div class=\"col-lg-4 line-wrapper\">\r\n                <div class=\"line\"><\/div>\r\n            <\/div>\r\n        <\/div>\r\n        <div class=\"row\">\r\n            <div class=\"step step-1 col-12 col-lg-4\">\r\n                <div class=\"step-title\">\r\n                    STEP <span class=\"step-no\">1<\/span>\r\n                <\/div>\r\n                <div class=\"instruction-box\">\r\n                    <h2>Contact a technical support engineer at JenniferSoft<\/h2>\r\n                    <a href=\"tel:+827070069945\" class=\"btn btn-secondary\"><span class=\"icon-area phone\"><span\r\n                                class=\"icon normal\"><\/span><span class=\"icon hover\"><\/span><\/span>+82-70-7006-9945<\/a>\r\n                    <span class=\"or\">or<\/span>\r\n                    <a href=\"mailto:justin@jennifersoft.com\" class=\"btn btn-secondary\"><span\r\n                            class=\"icon-area email\"><span class=\"icon normal\"><\/span><span\r\n                                class=\"icon hover\"><\/span><\/span>justin@jennifersoft.com<\/a>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"step step-2 col-12 col-lg-4\">\r\n                <div class=\"step-title\">\r\n                    STEP <span class=\"step-no\">2<\/span>\r\n                <\/div>\r\n                <div class=\"instruction-box\">\r\n                    <h2>Access the link below:<\/h2>\r\n                    <a href=\"http:\/\/113366.com\/jennifer\" class=\"btn btn-secondary\"\r\n                        target=\"_blank\">113366.com\/jennifer<\/a>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"step step-3 col-12 col-lg-4\">\r\n                <div class=\"step-title\">\r\n                    STEP <span class=\"step-no\">3<\/span>\r\n                <\/div>\r\n                <div class=\"instruction-box\">\r\n                    <h2>Input your login name and email address, then press &#8220;<em class=\"confirm\">Confirm<\/em>&#8221; button.\r\n                    <\/h2>\r\n                    <p class=\"instruction-detail\">Once connection is established, describe the problem to the engineer\r\n                        and proceed with the support session.<\/p>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"Help\/Remote Support Remote Support Do you have problem with using JENNIFER? Our engineers can help you. Please follow the instructions&#8230;","protected":false},"author":5,"featured_media":0,"parent":1383,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1388","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/jennifersoft.com\/en\/wp-json\/wp\/v2\/pages\/1388","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jennifersoft.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jennifersoft.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jennifersoft.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/jennifersoft.com\/en\/wp-json\/wp\/v2\/comments?post=1388"}],"version-history":[{"count":2,"href":"https:\/\/jennifersoft.com\/en\/wp-json\/wp\/v2\/pages\/1388\/revisions"}],"predecessor-version":[{"id":1455,"href":"https:\/\/jennifersoft.com\/en\/wp-json\/wp\/v2\/pages\/1388\/revisions\/1455"}],"up":[{"embeddable":true,"href":"https:\/\/jennifersoft.com\/en\/wp-json\/wp\/v2\/pages\/1383"}],"wp:attachment":[{"href":"https:\/\/jennifersoft.com\/en\/wp-json\/wp\/v2\/media?parent=1388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}